Responsible for acting as part of a team to ensure smooth operations and maximum efficiency in daily operations.
Primary Responsibilities will include: - ensuring the smooth running of the networking processes - ensuring the performance and availability of the servers, network and systems environments to the highest standards - building server/workstation based on Windows NT/2000/2003, Unix or Macintosh - monitoring the network and services - allocating system resources - basic system administration - creating/deleting users’ accounts - taking care of helpdesk and providing technical support to a wide range of users - ensuring all equipment complies with organization’s standards - providing IT solutions - implementing and monitoring network security - developing documentation -- including user guides - undertaking project work - working with other departments/business units - introducing new technologies in server and infrastructure areas - advising on server and networking issues - users training - managing an organization’s external communications with its branch offices, clients and suppliers - managing the website and keeping internal networks running - inventory management and system audits - responsible for interacting with the clients as a representative of our company by being professional, courteous and delivering high levels of customer satisfaction - carrying out day to day tasks assigned by engineering manager or senior management
